Shipping policy

Shipping Policy

Processing Time

Orders are processed within 1–2 business days. Once your order is shipped, you’ll receive a confirmation email with tracking information.

Shipping Methods & Delivery Times

We offer standard and express shipping to ensure your gear arrives quickly and safely:

  • Standard Shipping: 5–10 business days

  • Express Shipping: 2–5 business days

Delivery times may vary depending on your location.

Shipping Costs

  • Free shipping on all orders over $50

  • For orders under $50, a small flat shipping fee applies at checkout

International Shipping

We ship worldwide! International delivery may take 7–20 business days, depending on customs and local postal services. Customers are responsible for any applicable customs fees or taxes.

Order Tracking

Once your order ships, you’ll receive a tracking number by email. You can use this number to monitor your shipment until it arrives.

Lost or Delayed Packages

If your package is delayed or lost, please contact our support team at

vanderkraatszac@gmail.com

. We’ll work with the carrier to resolve the issue as quickly as possible.